I'm getting a "We are setting up your webinar server" and "Server Initializing" notice

If you just created the webinar, it can take a few minutes for the server that's hosting the webinar to set-up. If it takes longer than 5 minutes, try refreshing the page, if it continues, please contact [e-mail]

If you are seeing this notice and you created the webinar weeks, days or hours in advance, please email support as soon as possible.