1. Make sure you are on the latest version of Chrome, Firefox, Safari, Edge, Internet Explorer 11 (a plug-in is required), or Opera
2. Make sure you are on a computer or the mobile app. (We do not support mobile browsers.)
4. If the conference is at capacity, you will not be able to enter. Each webinar is "first come, first serve."
5. You might have a Firewall. You will have to open certain ports. Please visit or section on Firewalls.
If you continue to have issues, please have them email firstname.lastname@example.org