BigMarker Presenter Guide

This quick guide will take you through all the steps you need to host a webinar on BigMarker.

IMPORTANT: Please test your system and review our System Requirements Check List before hosting any webinar or web event.  

SCHEDULING YOUR WEBINAR

1. Log in or sign up for a BigMarker account. 

• Log in: https://www.bigmarker.com/login 
• Sign up:  https://www.bigmarker.com/signup 

2. In the upper right-hand corner of the website, near your profile image, click the green Schedule button.

Image of schedule button

3. Fill out your webinar details on the following screen. 

4. Click Schedule. Now your webinar is scheduled. You will receive a confirmation email with important information. Save this email. 

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MANAGING YOUR WEBINAR

After scheduling your BigMarker webinar, you'll be able to EDIT, DESIGN, SET UP EMAILS/INVITATIONS, MANAGE, SET UP INTEGRATIONS, and ENTER your webinar from this page.

EDIT: To edit your webinar details, click the edit tab to explore all the webinar's features and settings.

Edit page view

DESIGN: To customize your webinar landing page template, and add images and branding to your live webinar, click the design tab.

Design page view

EMAILS & INVITATIONS: To set up and send customized email invitations and reminders, click the Emails & Invitations tab.

Emails and Invitations page view

MANAGE: To access your webinar dashboard, pre-load webinar content, manage webinar registrations, access webinar analytics and other advanced features, click the Manage Webinar tab. 

Manage Webinar page view

WEBINAR LANDING PAGE: To access your webinar landing page click the green View Landing Page button on the righthand side of your webinar manager toolbar (see images above). This is the page people will see when they come to register for, and attend your live webinar. This is also where your recording will post if you choose to publish your webinar recording.

Webinar Landing Page view

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ENTERING YOUR LIVE WEBINAR

As a host, you'll be able to enter your webinar 60 minutes before it starts. Use the steps listed below to enter your webinar.

1. Go to your webinar landing page: Use the personalized link sent to you via email or log into your BigMarker account to access your webinar landing page. 
2. System requirements: Hosts should have an internet speed of 10+mbps for both upload and download speeds for an optimal webinar hosting experience. Also, please make sure you are on an updated version of Chrome, Firefox, Safari or Edge. View the full system requirements here.
3. Click the Enter Webinar button. You can access your "Enter Webinar" button from your webinar landing page. If you do not see this button or if you see "Server Initializing", please email [e-mail] for assistance. 

     4. After you enter your webinaryou will see the test page. Use the toggles to turn on your mic and webcam. Use the drop downs to select your mic and webcam. Your webcam and mic will not publish until you turn them on and click Continue to event.

 Test page view

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 HOSTING YOUR WEBINAR

Once you enter your webinar, the webinar is "live". This means that anything that you share (i.e. webcam, mic, presentation slides, videos, etc.) will be visible/audible to your audience (if anyone is in the room). We highly recommend testing your mic/camera/presentation etc. before your audience enters the room. 

Presenter's view inside the webinar room

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• Recording your webinar: You must click the Record tab in your host control panel and then the Start Recording button to record your webinar. It will NOT auto-record.
• Enabling attendee mics/cams: The default settings for attendee mics and webcams is off. To allow them to share their mics/webcams you must to enable them. You cannot turn their mic or camera on for them, you can only enable their ability to share them. 

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AFTER THE WEBINAR

Your recording will post on the "Manage Webinar" tab on your webinar page. You will be alerted by email when the recording is available. You must "Publish" your recording in order for your recording to be viewable on your webinar landing page. 

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ADDITIONAL TIPS AND SUGGESTIONS 

Before the webinar it is important to review all of our system requirements and video guides to ensure the best possible experience in the BigMarker webinar room.

• TEST, TEST then TEST again!!! Make sure you and your other presenters test the system at least a day BEFORE your webinar. Click here to open a test room, or schedule one like you would a regular webinar. 

• If you are planning on attending from a school, large corporation, or religious institution, make sure you are not behind a Firewall, or open the necessary ports if you are. 

• Update your Web Browser, you need the latest version of Chrome, Firefox, Safari, Edge, Internet Explorer 11, or Opera. 

• To use Internet Explorer 11, to download a plug-in.

• Test your speed: High-Speed Internet Connection: A consistent high-speed connection with speeds of 2 mbps+ is required(15 mbps is optimum if you will be sharing your screen, video or presentation). Test your speed. If possible, a wired connection is much more stable and will help prevent dropped connections and interference.

• To share your screen on Chrome, you will need to download our Chrome Applet before the webinar begins. 

•  If possible, a wired connection is much more stable and will help prevent dropped connections and interference. 

• To increase your bandwidth, close all programs and applications not being used in your webinar. 

If you have any questions, please email [e-mail] 

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