How do I download my recording?

Only channel organizers, admins and webinar presenters can download recordings. 

There are a couple of ways to download a recording. Keep in mind only hosts and presenters can request or access downloads. So if an attendee requests a download, you will have to provide it for them. 

Via the webinar page:

1. Go to the webinar page, click the green Request Download button.

2. It may take up to 24 hours to process your download. You will receive an email when its ready.

3. Once it's processed, you can download it via the email notification or you can go to the conference page as well and click Click to download.

4. The recording will download on your computer as a MP4 file.

 

 Via the Promote & Manage page:

1. Go to your webinar page.

2. Click Promote & Manage. 

3. On the left side of the screen, click "Download Recording."

4. Click "Request Recording Download ."

5. It may take up to 24 hours to process your download. You will receive an email when its ready.

6. The recording will download on your computer as a MP4 file.