Follow

Run a internet bandwidth test

Test your internet speed here http://speedof.me/ Click Start Test and nothing elseThe minimum download and upload speed to join the room without interruption 2Mbps. If you fail to meet the minimum requirements you may have technical difficulties in the room. The optimum speed for hosts and attendees who want to share microphones, web cams, desk tops, and presentations is 15Mbps+. If possible, a wired connection is much more stable and will help prevent dropped connections and interference. 

What the Start Test speed test page should look like:

What the test results should look like: 

If you'd like to share the results with support, click the share button, then copy and paste the URL results and email them to support@bigmarker.com 

 

Please click here to learn more about your results and what they mean.

 

Please note: that if you are using a DSL modem with a slow uplink, a 3G wireless modem, a network with some types of proxies/firewalls, or a lower speed connection, your webinar experience and quality may suffer. 

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk