Online and Priority Support

BigMarker will provide technical support to all members via email ( or website (instant chat tab* & help center). Priority support is provided via telephone and video conferencing in certain paid plans. If you would like a tour please register for upcoming sessions or watch pre-recorded ones in the BigMarker Tips, Tricks, Tours & More Community


Instant Chat

Instant chat with a BigMarker team member is available during normal business hours. To chat, just click the "Need help with BigMarker? We're online" button located throughout the website in the lower left hand corner. 

Support Contacts

Business Hours (non holidays)

  • Monday-Friday: 9am to 6pm Central (US & Canada)
  • Saturday-Sunday: Main office is closed, however, we try to respond to emergencies ASAP.  



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    send me a phone number to call.

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    BigMarker Support

    Hi Mark,

    You can email if you need to set up a time to go over support issues. To talk with sales, you can call 312-869-9870. Thanks Mark.

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