Internet Speed Requirements

Test your internet speed here http://speedof.me/ Click Start Test and nothing else. However, this test might be a bit different than our native speed test. Our system check is pinging BigMarker's servers, so it's going to be a more accurate indicator of performance. If you see a big difference, it's best to use our speed test results as a baseline. 

The minimum download and upload speed to join the webinar room as an attendee without interruption is 500-700kbps. If you fail to meet the minimum requirements you may experience technical difficulties in the room including losing connection and poor audio and video. If you fail to reach these minimum requirements please read our help article. 

The optimum speed for hosts and attendees who want to share microphones, web cams, desk tops, and presentations is 10Mbps+. If possible, a wired connection is much more stable and will help prevent dropped connections and interference. 

What the Start Test speed test page should look like:

What the test results should look like: 

If you'd like to share the results with support, click the share button, then copy and paste the URL results and email them to [e-mail] 

Please click here to learn more about your results and what they mean.

More Info: We use our own speed test based on our server locations etc. They should be more accurate and similar to http://speedof.me/. Speed of me and ours, test directly from the browser via HTML5. The test also takes longer and therefore gets a more accurate range of speeds you may experience: https://www.lifewire.com/speedof-me-review-2624877

Please note: that if you are using a DSL modem with a slow uplink, a 3G wireless modem, a network with some types of proxies/firewalls, or a lower speed connection, your webinar experience and quality may suffer.