Internet Speed Requirements

Test your internet speed here http://speedof.me/ Click Start Test and nothing else.  Our system check is using SpeedOfMe which is going to be more accurate than other tests. Click here to find out why.

The minimum download and upload speed to join the room as an attendee without interruption is 2Mbps. If you fail to meet the minimum requirements you may experience technical difficulties in the room including losing connection and poor audio and video. If you fail to reach these minimum requirements please read our help article. 

The optimum speed for hosts and attendees who want to share microphones, web cams, desk tops, and presentations is 10Mbps+. If possible, a wired connection is much more stable and will help prevent dropped connections and interference. 

What the Start Test speed test page should look like:

Below is what the test results will look like. If you'd like to share the results with support, click the share button, then click the copy option and paste the link in an email to [e-mail] 

Please click here to learn more about your results and what they mean.

Please note: that if you are using a DSL modem with a slow uplink, a 3G wireless modem, a network with some types of proxies/firewalls, or a lower speed connection, your webinar experience and quality may suffer. Please email [e-mail] if you are experiencing connection issues or if you're failing the system check or have an unstable connection.