Internet Speed Requirements

Test your internet speed here using our our system check. We're integrated with SpeedOfMe which is going to be more accurate than other tests. 

The minimum download and upload speed to join the room as an attendee without interruption is 2Mbps. If you fail to meet the minimum requirements you may experience technical difficulties in the room including losing connection and poor audio and video.

If you fail to reach these minimum requirements please read our help article. If Webcast is enabled by the host, and you are on a slower connection, please choose Webcast mode. 

The optimum speed for hosts and attendees who want to share microphones, web cams, desk tops, and presentations is 10Mbps+. If possible, a wired connection is much more stable and will help prevent dropped connections and interference. 

Pro-Tip: If you are using a DSL modem with a slow uplink, a 3G wireless modem, a network with some type of proxy/firewall, or a lower speed connection, your webinar experience and quality may suffer.

Please email [e-mail] if you are experiencing connection issues or if you're failing the system check or have an unstable connection for addional troubleshooting