New as of 06/02/2022: Certificates of Completion are now available for Series and In-Person events.
(Note: Currently, certificates are reserved for Enterprise and Virtual Events customers.)
You can now grant certificates, which attendees can use to verify that they attended and engaged with your series, in-person and digital event. This encourages attendees to engage more deeply with your session, recognizes effort, adds value during your event and also signals your credibility as a provider of knowledge. Additionally, this feature is a great marketing opportunity to share certificates on different Social Media platforms that showcase attendees participation and recognition.
These certificates can be awarded to attendees who spend a custom amount of time at your event. Certificate earners receive proof of completion via an email from BigMarker, so they can provide it to the necessary parties as soon as possible.
We recommend creating webinar templates with certificates to simplify using certificates in other events. Learn more about webinar templates here.
Keep reading to learn more about creating certificates on BigMarker.
How can I create certificates on BigMarker?
1. Log in to your webinar or series and select the Manage Webinar tab.
2. Stay in this tab and select Certificate of Completion. From there, you’ll proceed to an editor, where you can customize your certificate and input certification requirements.
Admins can now grant certificates based on the amount of time spent in the event. Hosts can customize their certificate with four different settings: Criteria, Customize Certificate, Credentials and Certificate of Completion Email Settings.
In the Criteria section, you can set the amount of the time attendees need to attend the event in order to earn the certificate. To do so, enter the number of minutes required in the gray box shown below. For On-Demand webinars, enter in the number of minutes required of watching the recording in order to earn the certificate.
For Series, select how many sessions attendees need to attend in order to earn the certificate. You can do this by entering in the amount of total sessions they attended (live or on-demand), time spent in a live session or amount of time an on-demand session was watched in the series.
For In-Person/Hybrid events, attendees can earn certificates through their attendance. On the Main Series, select Check In to an in-person event via the Scanner Apps. On the Series Virtual Event backend, you must have the Mobile App enabled on.
You can adjust the time and date for the Series and In-Person events to be sent at the bottom of the criteria section.
(Note: You must set the amount of time that attendees need to attend the event or watch the recording for the certificate. If nothing is entered the certificate will not be sent.)
When finished, click Save.
In the Customize Certificate section, you can edit the content of the certificate itself. Here, you can edit logos, dates and times, the title of the certificate, the amount of credits received and more.
What can I customize in this section ?
You can customize the following features of your certificate: Issuing Organization Logo, Title, Title Text Color, Credit Unit Name, Number of Credits, Date Title, Date, Location Title, Location, Instructor Title, Instruction Name, Field of Study Type, Certificate Details. Watch the following video to learn how to add each of these features to your certificate.
To change the color of the title's text, click on the color picker and choose from there.
When finished, click Save.
In the Credentials section, you can add specific information about the accrediting organization validating this certificate.
What all can I customize in this Section?
You can customize the following features of your credentials: Credential Type, Credential Number, Signature Image, Name of Signer, Position in Company, Company or Organization, and up to three additional Certificate Logo images. Watch the following video below to learn how to add each of these features to your credentials.
When finished, click Save.
Certificate of Completion Email Settings
As mentioned, certificate recipients receive proof of completion via an email from BigMarker. This email will be sent as soon as the webinar has ended. In Email Settings, you can program and customize the email sent to your attendees once they earn their certification.
In this section, select Edit email content and style. From there, you will proceed to our automated email editor. Here, you can edit the content and branding of the email and review it before saving. You can also send a test email to preview the certificate email. On the Review tab of the email editor, click Send a Test to send a test email to yourself.
How can I turn certificate of completion emails on or off?
Log in to your webinar and select the Email & Invitations tab. Then scroll down to Post-Webinar Emails. Under Certificate of Completion, you can toggle the email ON or OFF as shown below. Here, you can see the analytics for this specific email.
While in the Certificate of Completion tab, you can download a sample of the certificate by clicking Download Sample. It will download a sample PDF for you to download locally. Additionally, you can preview a sample of the certificate by clicking Preview. This hides the settings of the certificate to show only the certificate itself.
Can I resend my Certificate of Completion Email?
Yes! Be able to resend your Certificate of Completion email after your event has wrapped up. This new functionality gives you the ability to customize who to send your certificate to and customize, or adjust, the viewing length requirement for On-Demand webinars.
When viewing the Certificate of Completion email after your event has ended, you will be able to click Send Certificate Email to send again right off the bat.
Additionally, you can click Edit, which will redirect you to the Certificate of Completion section to toggle the requirements on who to send the certificate too, or adjust the time requirements for On-Demand webinars. You can edit any other sections of your certificate here as well.
If you need to resend your certificate email for a second, third, or so on amount of time, the email will now show as Resend Certificate Email. There is no limit to the number of resends you need, so keep resending until finished. You can still edit the Certificate of Completion’s requirement by clicking Edit once more.
For Enterprise Plan holders, please contact your BigMarker representative to enable this setting on your channel. For more information on Enterprise Plans, please contact our Sales Team at firstname.lastname@example.org