Can I block specific emails/domains from registering for my event?

To protect your event from spammers and unwelcome guests, you can now block specific email addresses and email domains from registering with our Registration Block List. 

On this list, you can manage exactly who can and cannot enter your event. You can add the email addresses and domains that are allowed to register to your events, as well as those are who are blocked from registering.

If anyone on the Block List attempts to join your event, their registration will not be completed and they will receive a message notifying them that they will not be able to register for your event (Note: You can also customize this message). 

You can also add these custom email addresses/domains to your channel's settings so they carry over from event to event. 

Learn how to manage your event's Registration Block List below. 

How to use the Registration Block List

1. Log in to your webinar and select the Manage Webinar tab. 
2. Staying in this tab, scroll down to the Block List settings.
3. Under Registration Block List Options, you can manually enter allowed and disallowed email addresses or upload a CSV file of email addresses. Click Upload or Add Email when complete.
4. Customize the message for blocked email addresses/domains in the Message to show when blocked email is entered text box. 
5. Click Save to complete.  

All email addresses that are allowed or blocked will populate below. For each, you will see the date and time when they were entered and have the ability to delete the selected email. 

Watch the video below to see this in action: 

You can also block or allow email addresses channel wide in the Channel’s settings. Go to your channel’s Settings page and scroll down until you see the Block List tab on the left. 

Click there and you will be redirected to the main page of the Block List. 

Here, you can follow the same functionality as the Block List found on the Manage Webinar dashboard and upload CSV files or individual email addresses/domain types. These will be applied channel wide and to newly created webinars. If they do not appear immediately, you may need to refresh the page to view. 

It’s important to note that email addresses or CSV files added into the webinars will not be added into the Channel Block List. Only the email addresses added into the channel’s block list will be added to the webinar’s block list and will show under a separate channel block list section.