Can I Resend Registration Confirmation Emails to Previous Registrants with their Same Email Address?

Now, registrants can have registration confirmation emails resent to the same email address for which they registered for webinars/series. Previously, hosts needed to manually resend registration confirmation emails to these attendees by going to the Manage Webinar Registrations tab. Now, registrants or previous attendees can go to the Landing Page of an event, enter their name and email address, and receive another registration confirmation email. 

This simplifies the registration experience by allowing users to keep track of all their event registrations using only one email address. If they delete or lose their registration confirmation email and personalized entry link, attendees can also use this function to get a new one. 

Learn how to resend registration confirmation emails below. 

How to Enable Resending Registration Confirmation Emails to the Same Email Address 

1. Log in to your webinar and select the Edit tab. 
2. Click to the Advanced Settings tab on the left, and scroll down until you see the resend confirmation email checkbox.
3. Check the box and click Save Changes at the top to save. 

Next, you need to enable registration confirmations emails for your event. Go to the Email & Invitation tab of your event, then scroll down to the Registration Confirmation Email section. Enable registration confirmation emails using the blue toggle (shown below). 

From there, registrants or previous attendees can use the landing page to re-enter their email address to receive their registration confirmation email again. On the landing page, it will populate at the top, saying “You have already registered for this webinar” but the registrant’s inbox will receive another registration confirmation email with their personalized link. 

Learn more about Confirmation Emails below: 

• Sending Email Invites for Your Event or Webinar