Frequently Asked Questions

General

• Is it possible to collect registrations on my own website?
• How will BigMarker comply with GDPR?
• Does BigMarker offer live product demos or help session?

Webinar Questions: Attending a Webinar

• How do I test my computer or mobile device to see if it passes the system requirements?
• When can I enter the webinar I'm attending?
• How do I contact the host or presenter?
• Can I attend on my phone or tablet? Or can I call or dial-in?

Recording & Playback

• Learn How To Use BigMarker's Recording system

Refund, Billing & Cancellation Policies

• Refund, Cancellation, and Subscription Policies
• Third Party Charges

Security and Terms of Service

• Anti-Spam Policy
• Is BigMarker Secure?
• Terms of Service and Privacy Policy