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Frequently Asked Questions

Have a question about BigMarker? See what most people are asking about here.

Personal Account

  • How do I translate the website or select my preferred language?
  • How do I connect or disconnect my social sign-ins?
  • How do I add or edit my contacts?
  • How do I add, edit or change my profile photo?
  • How do I change or edit my email or password?
  • How Do I Add Or Edit My Credit Cards?
See all 8 articles

General

  • Does BigMarker offer product demos?
  • Promoting Your Webinar

My recording

  • How do I record my webinar?
  • How do I download my recording?
  • How do I share a recording?
  • What does "Recording is Processing" mean?
  • Can I embed a recording?
  • Can I pause the recording in a webinar?
See all 12 articles

Webinar Questions: Hosting a Webinar

  • What is WebRTC?

About your Landing page

  • What the Webinar Page Looks Like to Attendees

Inviting and sharing your online event

  • Can I embed my webinar onto my website in an iFrame?
  • Embedding Your Webinar on Your Website

Webinar Questions: Attending a Webinar

  • How do I test my computer or mobile device to see if it passes the system requirements?
  • When can I enter the webinar I'm attending?
  • How do I contact the host or presenter?
  • Can I attend on my phone or tablet? Or can I call or dial-in?
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