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  2. Frequently Asked Questions

Frequently Asked Questions

Have a question about BigMarker? See what most people are asking about here.

General

  • Will BigMarker work in China? How can I change my server's location?
  • How to Add Presenters to Your Webinar or Virtual Event Session
  • Is it possible to collect registrations on my own website?
  • How will BigMarker comply with GDPR?
  • Does BigMarker offer product demos?

Webinar Questions: Attending a Webinar

  • How do I test my computer or mobile device to see if it passes the system requirements?
  • When can I enter the webinar I'm attending?
  • How do I contact the host or presenter?
  • Can I attend on my phone or tablet? Or can I call or dial-in?

Recording & Playback

  • Learn How To Use BigMarker's Recording system

Refund, Billing & Cancellation Policies

  • Refund, Cancellation, and Subscription Policies
  • Third Party Charges

Security and Terms of Service

  • BigMarker Privacy Policy
  • Anti-Spam Policy
  • Is BigMarker Secure?
  • BigMarker Terms of Service
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