Frequently Asked Questions

General

• Will BigMarker work in China? How can I change my server's location?
• How to Add Presenters to Your Webinar or Virtual Event Session
• Is it possible to collect registrations on my own website?
• How will BigMarker comply with GDPR?
• Does BigMarker offer product demos?

Webinar Questions: Attending a Webinar

• How do I test my computer or mobile device to see if it passes the system requirements?
• When can I enter the webinar I'm attending?
• How do I contact the host or presenter?
• Can I attend on my phone or tablet? Or can I call or dial-in?

Recording & Playback

• Learn How To Use BigMarker's Recording system

Refund, Billing & Cancellation Policies

• Refund, Cancellation, and Subscription Policies
• Third Party Charges

Security and Terms of Service

• BigMarker Privacy Policy
• Anti-Spam Policy
• Is BigMarker Secure?
• BigMarker Terms of Service