Troubleshooting for attendees
- I can't get into the webinar. What should I do?
- I'm getting a "Connection Can't Be Established" screen
- I failed the internet speed test. Now what do I do?
- I failed the operation system test? What should I do?
- Audio and video quality is poor. What can I do?
- I failed the modern web browser test? What should I do?
- My microphone doesn't work.
- My camera is not working.
- I have no sound and can't hear the presenters .
- I can't hear anything on Firefox
- I can't see the presenter's video
- It says video is loading, but it never loads. What is happening?
- I'm trying to watch a recording and it won't play.
- I click the enter the web conference button, but nothing is happening.
- How do I create, update or reset my password?