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Troubleshooting for Presenters

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The most common web conferencing issues for presenters.

  • Video Upload Checklist
  • Uploading Contacts Checklist
  • Screen Sharing No Longer Working When I Updated My Mac Operating System
  • My Facebook Live stream has disconnected
  • I Failed the Webcam System Check
  • I Failed the Microphone System Check
  • My Camera and Microphone Are Turning Off Every Few Seconds
  • I'm getting a black screen when I share my camera
  • People can hear me (or an echo) when I share a YouTube video.
  • I've failed to meet the minimum required internet speed. What can I do?
  • I failed the operation system test? What should I do?
  • I keep seeing a spinning wheel when I try to watch a recording.
  • Getting Error Message "Your microphone is not receiving any audio input."
  • People can't get in the room. What can I do?
  • I can't tell if my microphone is working
  • My audio is distorted
  • My webcam video is really slow, laggy, frozen or distorted
  • People can't see my YouTube video
  • My video keeps Freezing
  • I Can't Hear the Other Presenters Or Attendees
  • My attendees can't share their cameras or microphones
  • How Can I Improve The Look of My PowerPoint Presentation?
  • I'm getting a "We are setting up your webinar server" and "Server Initializing" notice
  • My PowerPoint slides are not loading
  • What can I do to prevent echo or feedback?
  • I failed the System Check
  • How do I switch my camera or microphone?
  • No one can hear me, I don't think my microphone is working
  • My camera is not working
  • I got "kicked out" of the room
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